Our goal is to ensure your complete satisfaction with your purchase.
If you (as a customer) are not satisfied with your purchase of Online classes/services for any reason, you may request for refund after the 1st live class. You are not entitled to ask for any refunds after the second class. The refund request after second class will be considered invalid as our teachers dedicate time, money and effort to plan and outline the study material, methodology, logistics, projects requirements etc.
If you are not satisfied with your purchase of product for any reason, you may request for an exchange, replacement, or refund within 15 days of receiving the order. If you wish to receive a refund due to buyer's remorse or return a fully functional item for a refund, a 15% restocking fee will be deducted from the refund total. All shipping and handling charges will not be refunded. Buyers will be responsible for any shipping and handling charges for returns and exchanges.
Items returned or exchanged, must be in NEW, unworn, unsoiled and sell-able condition with all tags in place and protective shields intact where appropriate, and in their original packaging. The item is subject to final inspection before your return is processed.
For any returns or exchanges, please contact us via email at: firstname.lastname@example.org
Please allow up to 7 business days for returns & refunds to be processed.